Privacy Policy
How EncounterCaster collects, uses, and protects your information.
Table of Contents
1.Data We Collect
EncounterCaster collects only the minimum data necessary to provide the Service.
Account Information
When you create an account, we collect your email address. This is used solely to:
- Create and authenticate your account
- Send login links (passwordless authentication)
- Send important account and billing notifications
We do not collect your real name, phone number, or home address during registration.
User Prompts & Generated Content
When you use AI-powered features (encounter generation, life paths, campaign creation, etc.), the prompts and inputs you submit are processed to generate content. This includes:
- Text prompts describing encounters, characters, or campaigns
- Campaign settings and preferences you configure
- Generated outputs stored in your account (encounters, life paths, campaigns)
Usage Data
We collect basic usage data to operate the Service, including:
- Generation counts (for plan limits and billing purposes)
- Account activity timestamps (last login, creation date)
- Error logs for debugging service issues
We do not build behavioral profiles, sell your data, or use your data for advertising.
Short version: We collect your email address and the content you create. That's it.
2.AI & Third-Party Providers
How AI Generation Works
EncounterCaster uses third-party AI providers to generate encounter content, life paths, campaigns, and other creative outputs. When you submit a prompt, that prompt is sent to one or more of the following providers:
- Anthropic (Claude models) — Privacy Policy
- OpenAI (GPT models) — Privacy Policy
- xAI (Grok models) — Privacy Policy
- Fal.ai (image generation) — Privacy Policy
These providers process your prompts under their own terms and privacy policies. We recommend reviewing their policies if you have concerns about how they handle data.
What We Do With Generated Content
Content generated in response to your prompts is stored in your EncounterCaster account. You can view, edit, export, and delete this content at any time. We do not use your generated content to train our own AI models.
Important: Avoid including sensitive personal information (real names, addresses, financial data) in your prompts. Prompts are transmitted to third-party AI providers and are subject to their data handling practices.
3.Payments & Billing
EncounterCaster does not collect, store, or process any payment or billing information whatsoever.
All payment processing is handled entirely by Polsia, our third-party billing platform. When you make a purchase, you are interacting with Polsia's payment infrastructure — not EncounterCaster's systems.
- EncounterCaster never sees your credit card number or details
- EncounterCaster never stores your billing address or financial data
- EncounterCaster never processes payment transactions directly
Polsia uses Stripe for secure payment processing. For questions about billing data, please refer to Stripe's Privacy Policy.
We only receive confirmation that a purchase was completed — we never receive your financial details.
5.Your Rights (CCPA/GDPR)
Regardless of where you live, we respect your privacy rights. If you are a California resident (CCPA) or an EU/EEA resident (GDPR), you have specific legal rights — but we extend these rights to all users.
Right to Access
You may request a copy of all personal data we hold about you, including your account information and generated content stored in our system.
Right to Deletion
You may request that we delete your account and all associated data. We will process deletion requests within 30 days. Note that some data may be retained for legal compliance obligations.
Right to Export
You may request an export of your data in a portable format. Contact us at the email below to initiate an export.
Right to Correction
If we hold inaccurate information about you, you may request correction.
Right to Object / Opt-Out
You may object to certain data processing activities. Since we do not sell data or run behavioral advertising, there is currently no sale of personal information to opt out of.
To exercise any of these rights: Email rwilliams2931@gmail.com with the subject line "Privacy Rights Request." Include your account email address and specify what you are requesting. We will respond within 30 days.
6.Data Retention
We retain your account data for as long as your account is active. Specifically:
- Active accounts: Data is kept for the lifetime of your account
- Inactive accounts: We may delete accounts that have been inactive for 24+ months with prior email notice
- Upon deletion request: Account data is deleted within 30 days of your request
- Generated content: Deleted immediately upon account deletion
- Billing records: Retained as required by applicable tax and accounting laws (typically 7 years), even after account deletion
You can delete your account at any time by contacting us at rwilliams2931@gmail.com.
7.Children's Privacy
EncounterCaster is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child under 13 has created an account or provided personal information, please contact us immediately at rwilliams2931@gmail.com. We will promptly delete the account and all associated data.
Users between 13 and 18 should use the Service only with parental or guardian supervision.
8.Contact & Deletion Requests
For all privacy-related questions, data access requests, or account deletion requests:
EncounterCaster — Privacy Contact
Operated by: Ryan Williams, sole proprietor, Oregon, USA
Email: rwilliams2931@gmail.com
Website: encountercaster.com
Request types and suggested subject lines:
- Data access: rwilliams2931@gmail.com — Subject: Data Access Request
- Account deletion: rwilliams2931@gmail.com — Subject: Account Deletion Request
- Data export: rwilliams2931@gmail.com — Subject: Data Export Request
- Privacy questions: rwilliams2931@gmail.com — Subject: Privacy Question
We aim to respond to all privacy requests within 30 days.
9.Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page.
Your continued use of EncounterCaster after changes are posted constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated policy, you should stop using the Service and may request account deletion.
We encourage you to review this policy periodically. For significant changes, we may also notify you via the email address associated with your account.